Your money, handled properly
You are trusting us with money that matters. Here is exactly what we do to deserve it.
Protecting your money
Every account is verified.
We check your government-issued ID against your face before you can send. It takes about two minutes and it is the single most effective thing we do against fraud.
Funds are held in segregated reserve.
Transactions are monitored.
Every payment is screened against sanctions lists and our fraud rules, in real time, before it moves.
You can freeze your account yourself.
Lost your phone? Freeze it from the app or by calling support, any time.
Protecting your data
Encrypted in transit and at rest.
We collect what regulation requires and what the product needs. Nothing else.
We do not sell your data. Ever. There is no exception buried in the privacy policy.
Personal data is stored and processed in line with Ghana’s Data Protection Act, 2012 (Act 843).
How we are regulated
MoniMoove Technologies Ltd is registered in Ghana and operates under the Virtual Asset Service Providers Act, passed by Parliament on 19 December 2025, with the Bank of Ghana and the Securities and Exchange Commission sharing oversight depending on the activity.
Fighting financial crime
We are required to know who our customers are, monitor what moves through our platform, and report anything suspicious. We do all three, and we do them properly.
Identity verification on every account, in line with Ghana's AML/CFT framework
Sanctions screening against UN, OFAC and EU lists on every transaction
Ongoing monitoring, with a designated Money Laundering Reporting Officer
Full transaction records retained for five years
Something looks wrong?
If you think someone is using PALESA to defraud you, or you've spotted a fake PALESA account, website, or message, tell us at security@palesa.app. We investigate every report.
PALESA will never ask for your PIN, your password, or a one-time code — not by phone, not by SMS, not by WhatsApp, not ever. Anyone who does is not us.