AML & Financial Crime Statement
Moving money across borders makes us a target for people trying to launder it. This is what we do about that.
Our commitment
We do not want criminal money on our platform, and we would rather lose a transaction than process one we should have stopped. Our controls are designed on that basis.
The framework we work within
We operate under Ghana's anti-money-laundering and counter-terrorist-financing framework, and we report to the Financial Intelligence Centre. Where a corridor crosses another jurisdiction, that country's obligations apply on its side of the transfer as well.
Knowing our customers
Every account is verified against a government-issued ID before it can send money. Businesses go further: we verify the company, its directors, and everyone who owns more than a quarter of it.
How much a customer can move depends on how far they have verified. Nobody transacts anonymously.
When we look harder
Some customers and some transactions get enhanced scrutiny — politically exposed persons, unusual patterns, high-value corridors, and anything our monitoring flags. That can mean asking where money came from before we move it.
Sanctions screening
Every party to every transaction is screened against sanctions lists before the money moves, including fuzzy matching on names. A match freezes the payment and escalates it to a person. Nothing is released automatically.
Transaction monitoring
We monitor payments in real time against limits, patterns and known indicators of structuring and fraud. Something that does not fit is declined or held while we look at it.
Reporting suspicion
Where we suspect money laundering or terrorist financing we file a report with the Financial Intelligence Centre. The law prevents us from telling the customer we have done so.
Record keeping
We retain identity evidence and full transaction records for the period the law requires, and we can produce them for a regulator on request.
The people responsible
A named Money Laundering Reporting Officer owns this programme. Every member of staff is trained on it when they join and every year after that.